We ship via royal mail where possible or for orders over 2kg, these will be sent via DPD or UPS. We post monday to friday at 4.30pm, saturday at 12pm and we are closed sunday, so orders placed after 12pm on saturday untill monday morning will be shipped out at 4.30pm monday.
We include FREE delivery on all our products other than large items i.e. safes due to extream wights and specialist equipment needed to move them. Additional charges will apply if the item is to be shipped outside main land GB i.e. highlands,ireland & offshore or extremities.
For Delivery Times - check each product for the specific lead time, shown below are guidelines for terms.
Next working day deliveries
Any products which state next day delivery will be delivered by a courier. This means that the item will be brought to the doorstep only.
2-3 Working days
Any products which state 2-3 working days will be sent direct from manufacturer and may take 2-3 days for this.
Deliver and position
Any products stating deliver and position will be carried out by the manufacturer, who will be bring the safe into the building and position it where you desire. This is avalible on a variety of products and is based on ground floor with 1 step in to building. Typically you will receive delivery in 5-10 working days. But could be arranged for a day that suits your requirments. Ourselves or the manufacturers will contact you to arrange once purchased.
Any products which states deliver and install will be bolted down by the manufacturer for you and is based on ground floor with 1 step into building. Typically you will receive delivery in 7-10 working days. But could be arranged for a day that suits your requirments. Ourselves or the manufacturers will contact you to arrange a day once purchased.
Out of stock
If an item is out of stock it will be sent straight from manufacturer and delivery may take 2 to 3 days, you will be notified within 24 hours of delivery (DURING OFFICE HOURS).
Reciving your order
A signature is required on all deliveries. All items are delivered Monday to Friday or saturdays on request.
Deliveries to Other Floors Via Steps / Stairs
We are happy to deliver to upper floors without lift access but please note this will be subject to an additional charge. A pre-delivery questionnaire will need to be completed in order to give a quote. Please call us for more information.
In some cases a site survey maybe required
Highlands, Offshore and Extremities
We are more than happy to deliver our products to non-UK mainland delivery addresses such as the Highlands, Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, the Channel Islands, Shetland Islands and extremities but there will be an additional delivery charge.
We regret that in the event of an aborted delivery additional charges maybe payable to us and are quoted per delivery, as and when they should arise.
An aborted delivery can be due to incorrect or miss leading delivery information supplied by you the customer, for example more steps at the delivery address than originally stated on your order, out of service lifts, inaccessible doors or inability to gain entry to a property.
If you feel there may be any problems with your delivery or if you arel unsure regarding delivery of any product on our website please contact us HERE asap with your order details.